Frequently Asked Questions & Answers
Frequently Asked Questions & Answers
1. What kind of jewelry does Goddess Kiss Boutique offer?
Goddess Kiss Boutique offers a collection of exquisite and dazzling jewelry pieces, including 18K gold earrings and rings. Our jewelry is made with high-quality materials and features unique designs that add a touch of luxury and charm to any fashion look.
2. What is the return policy?
We have a 30-day return policy. This means you have 30 days after receiving your item to request a return. To be eligible for a return, your item must be in the same condition that you received it, unworn or unused, with tags, and in its original packaging. You'll also need the receipt or proof of purchase. Please note that certain items, such as perishable goods, custom products, and personal care goods, cannot be returned. Sale items and gift cards are also non-returnable. For more details, please refer to our refund policy.
3. How do I start a return?
To start a return, you can contact us at goddesskissboutique@goddesskissboutique.com. Please provide your order details and reason for the return. If your return is accepted, we'll send you a return shipping label and instructions on how and where to send your package. Please note that items sent back to us without first requesting a return will not be accepted.
4. How long does it take to receive a refund?
We will notify you once we've received and inspected your return. If your return is approved, you'll be automatically refunded on your original payment method within 10 business days. Please keep in mind that it may take some time for your bank or credit card company to process and post the refund.
5. How long does shipping take?
We offer free shipping on all orders. Once you place your order, it will take 1–3 days to be processed. After processing, it will take an additional 7–14 business days for your order to be delivered. Please note that shipping times may vary depending on your location.
6. What should I do if I receive a defective or damaged item?
If you receive a defective, damaged, or incorrect item, please inspect your order upon reception and contact us immediately. We will evaluate the issue and make it right. Please provide us with your order details and a description of the problem so that we can assist you accordingly.
7. How can I contact Goddess Kiss Boutique?
If you have any further questions or concerns, you can reach out to us via email at goddesskissboutique@goddesskissboutique.com or by phone at 256-819-8826. Our customer support team will be happy to assist you.
Refund Policy
We have a 30-day return policy, which means you have 30 days after receiving your item to request a return. To be eligible for a return, your item must be in the same condition that you received it, unworn or unused, with tags, and in its original packaging. You'll also need the receipt or proof of purchase.
To start a return, you can contact us at goddesskissboutique@goddesskissboutique.com. Please note that returns will need to be sent to the following address: 4222 Bob Jones Rd, Apt G5, Scottsboro Alabama 35769.
If your return is accepted, we'll send you a return shipping label, as well as instructions on how and where to send your package. Items sent back to us without first requesting a return will not be accepted.
If you have any further questions or concerns about our refund policy, please don't hesitate to contact us at goddesskissboutique@goddesskissboutique.com.